Shipping Policy
Shipping Time Frame:
STANDARD: 1st Class USPS 3-7 business days from ship date, not order date.
PRIORITY INSURED: 1-3 business days from ship date, not order date.
INTERNATIONAL SHIPPING: 7-21 business days from ship date, not order date.
International customers are responsible for all fees and taxes imposed by customs.
THICK, BOLD AND HEALTHY LLC IS NOT RESPONSIBLE FOR ANY LOST/STOLEN or DAMAGED MAIL. SELECT PRIORITY INSURED SHIPPING TO INSURE YOUR PACKAGE. IF YOU SELECT PRIORITY INSURED AND YOUR PACKAGE IS LOST/STOLEN OR DAMAGED, YOU WILL FILE A CLAIM WITH THE USPS OR OTHER MAILING PROVIDERS YOU SELECTED DURING CHECKOUT AND THEY WILL REIMBURSE UP TO $50 FOR LOST/STOLEN OR DAMAGED MAIL. IF YOUR PACKAGE IS NOT RECEIVED, BUT SHOWS DELIVERED, PLEASE CONTACT YOUR LOCAL USPS. NON RECEIPT OF PACKAGE MUST BE REPORTED WITHIN 30 DAYS OF PURCHASE DATE.
Pick Up/Delivery: You can not pick up online orders. We do not deliver.
Order Cancellations: Once your order is placed it cannot be cancelled. You must contact shop@thetbhlife.com to make any and all changes to your most recent purchase.