Shipping Policy

SHIPPING 
Please read the following information carefully ... 

Shipping Time Frame: 
Please give us 3-7 business days to process your order due to high demand of purchases. After processing is complete, orders will ship within 3 business days of purchase, unless your order includes a pre-order item. If your order includes a pre-ordered item it will ship on the pre-order ship date listed on the product page or that was sent via email. Our pre-order timeline is normally 4-6 weeks. Even for standard and priority shipping, please give us 3-7 business days to process your order and standard or priority shipping will be begin based on the ship date. 

Extended Shipping Time Frame: If we are having a huge sale (Black Friday)(Holidays) (Special Promos) (TBH Anniversary) or new item release all orders will ship within 5-7 business days from the order date.

STANDARD: 1st Class USPS 3-7 business days from ship date, not order date.

PRIORITY INSURED: 1-3 business days from ship date, not order date.

INTERNATIONAL SHIPPING: 7-21 business days from ship date, not order date.

International customers are responsible for all fees and taxes imposed by customs.

Delivery times frames are an estimate, Thick, Bold and Healthy LLC does not guarantee delivery dates. 
 
PLEASE READ CAREFULLY...

THICK, BOLD AND HEALTHY LLC IS NOT RESPONSIBLE FOR ANY LOST/STOLEN or DAMAGED MAIL. SELECT PRIORITY INSURED SHIPPING TO INSURE YOUR PACKAGE. IF YOU SELECT PRIORITY INSURED AND YOUR PACKAGE IS LOST/STOLEN OR DAMAGED, YOU WILL FILE A CLAIM WITH THE USPS OR OTHER MAILING PROVIDERS YOU SELECTED DURING CHECKOUT AND THEY  WILL REIMBURSE UP TO $50 FOR LOST/STOLEN OR DAMAGED MAIL. IF YOUR PACKAGE IS NOT RECEIVED, BUT SHOWS DELIVERED, PLEASE CONTACT YOUR LOCAL USPS. NON RECEIPT OF PACKAGE MUST BE REPORTED WITHIN 30 DAYS OF PURCHASE DATE.

Pick Up/Delivery: You can not pick up online orders. We do not deliver.

Order Cancellations: Once your order is placed it cannot be cancelled. You must contact shop@thetbhlife.com to make any and all changes to your most recent purchase.